Refund and Returns Policy
Effective Date: November 8, 2024
At DailyTopis, we prioritize customer satisfaction. If you are not fully satisfied with your purchase, please review our refund and returns policy below.
1. Return Eligibility
Items can be returned within 30 days of purchase, provided they are unused, in original packaging, and in resalable condition. Customized or personalized items are non-returnable unless they arrive damaged or defective.
2. Refund Process
Refunds are processed within 5-7 business days after we receive and inspect the returned item. Refunds will be issued to the original payment method, and you will receive a confirmation email once your refund is completed.
3. Exchanges
If you wish to exchange an item, please contact our customer service team for assistance with the exchange process. Exchanges are subject to product availability.
4. Non-Returnable Items
Certain items, such as opened toys and accessories, may not be eligible for returns due to health and safety regulations. If you need clarification, please contact us regarding specific product eligibility.
5. Contact Us
For questions or assistance with returns and refunds, contact us at:
- Address: 4625 Michael Street, Houston, Texas, United States
- Phone: 713-741-5429
- Email: duynttm0901@gmail.com